Terms of Service

Last updated: July 13, 2026

Please read these Terms of Service ("Terms") carefully before using Koe ("App") and the koe.fm website ("Site").

Acceptance of Terms

By downloading, installing, or using Koe, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

Description of Service

Koe is a voice dictation application that converts speech to text. The App offers:

  • Local transcription using supported downloaded models running on your device
  • Cloud transcription using your own API keys (BYOK - Bring Your Own Key)
  • Pro subscription providing managed cloud transcription and transformations without requiring your own provider keys

License

Koe grants you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or commercial purposes, subject to these Terms.

You may:

  • Use the App on any Mac computers you own or control
  • Use transcriptions for any lawful purpose

You may not:

  • Reverse engineer, decompile, or disassemble the App
  • Redistribute, sell, or sublicense the App
  • Remove any proprietary notices from the App
  • Use the App for any unlawful purpose

Free and Pro Versions

Free Version

The free version of Koe includes local transcription, the global hotkey and paste workflow, custom dictionary support, BYOK cloud transcription, and hooks and webhooks. The exact supported models and providers can change as upstream services and model compatibility change.

Pro Version

The current public Pro offer is $9.99/month and includes managed cloud transcription plus managed cleanup, formatting, summarization, translation, and custom prompts without requiring your own provider keys. Usage remains subject to technical, safety, abuse-prevention, and upstream-provider limits.

Subscription Terms

  • Pro subscriptions are billed monthly via Stripe
  • You can cancel anytime from the app or the Stripe customer portal
  • Cancellation takes effect at the end of the current billing period
  • Refund rights and remedies that cannot legally be excluded remain unaffected
  • Pricing or plan contents may change; the price and terms shown before checkout control a new purchase

Third-Party Services

BYOK Mode

When you use your own API keys for cloud transcription:

  • You are responsible for compliance with the third-party provider's terms
  • You are responsible for any costs incurred with the provider
  • We are not responsible for the third-party service's availability or accuracy

Local Models

The App can download models from multiple upstream creators. Each model remains subject to its own license and notices. A local model runs on your device after download.

Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Accuracy of transcriptions
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

Voice recognition technology is not perfect. You should review all transcriptions before using them for important purposes.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOE AND ITS DEVELOPERS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, data, or business opportunities
  • Any damages arising from your use or inability to use the App

Our total liability shall not exceed the amount you paid for the App (if any) in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Koe and its developers from any claims, damages, or expenses arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your violation of any third party's rights

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your information.

Key points:

  • Local transcription - The transcription step stays on your Mac; a separately enabled cloud transformation follows its own data path
  • BYOK - Content goes directly from the App to the provider you configure, under that provider's terms
  • Pro - Content passes through Koe services to a selected provider for the request and is not intentionally written to Koe's product database
  • Local history - Saving is enabled by default and remains on the Mac until you delete it

Updates and Modifications

We may:

  • Update the App to fix bugs or add features
  • Modify these Terms at any time

Continued use of the App after changes constitutes acceptance of the modified Terms.

Termination

You may stop using the App at any time by uninstalling it.

We may terminate or suspend your access to the App if you violate these Terms.

Governing Law

These Terms shall be governed by the laws of France, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the App shall be resolved through:

  1. Good faith negotiation
  2. If negotiation fails, binding arbitration in accordance with the rules of the ICC (International Chamber of Commerce)

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Koe regarding your use of the App.

Contact

For questions about these Terms, please contact us at:

Email: hi+koe@gwendall.com

Summary: Use Koe responsibly and review important output. Third-party providers apply their own terms. The processing boundary depends on the transcription mode and any transformation you enable.